At OFF-ROAD CANADA, we understand the importance of ensuring your purchases arrive safely and securely. That's why we offer an add-on feature at checkout to cover packages that are lost, damaged, or stolen during transit. This service is powered by ShipProtect, giving you peace of mind with every order.
Why Choose Shipping Insurance?
- Comprehensive Protection: Cover your packages against loss, damage, or theft during transit.
- Peace of Mind: Enjoy stress-free shopping knowing that your items are protected.
- Easy Claims Process: In the unlikely event something goes wrong, ShipProtect offers a straightforward claims process to resolve issues quickly.
- Affordable: Add this feature to your order for a nominal fee at checkout.
How to Activate or Deactivate Shipping Insurance
Activating or deactivating the shipping insurance feature is simple and can be done at the checkout stage:
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In the Cart Drawer:
When viewing your cart, you will see an option to toggle the shipping insurance add-on. Simply click on the toggle to activate or deactivate the feature.
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On the Cart Page:
Similarly, on the cart page, you will find the shipping insurance toggle. Click on the toggle to activate or deactivate the insurance for your order.
Frequently Asked Questions
Q: What does the shipping insurance cover?
A: The insurance covers your package against loss, damage, or theft during transit.
Q: How much does the shipping insurance cost?
A: The cost of the shipping insurance is a nominal fee added at checkout.
Q: How do I file a claim if something goes wrong?
A: If your package is lost, damaged, or stolen, you can file a claim through ShipProtect's straightforward claims process. Details on how to file a claim will be provided with your order confirmation.
Q: Can I add shipping insurance after placing my order?
A: Unfortunately, shipping insurance must be selected at the time of checkout and cannot be added after the order is placed.
For more information, please visit our contact page or reach out to our customer support team.